Customer Support

Questions? Comments? Concerns?

Contact our Customer Support Department Monday – Friday, 8:00 a.m. to 5:00 p.m.

TELEPHONE

(765) 962-2581
(800) 548-8138

BY EMAIL

customersupportgroup@firstbankrichmond.com

Note: Please do not include any personal or account information when submitting an e-mail. E-mail messages are not encrypted. If you need to give personal or account information, please telephone us, or stop by one of our convenient locations.

Online Banking

Did You Know?

You can deposit checks online using a scanner. You can deposit checks online.
Learn more