It’s a digital world and banking shouldn’t slow you down. First Bank has a whole line of products to modernize your banking experience.
All First Bank branches now have free WiFi. Feel free to use your digital device to conduct your banking business on our secure network. Just visit one of the staff members and they will be happy to give you the password and help you log on.
Modern Fit Checking
Be Safer. Spend Smarter. It’s Simple!
Modern Fit checking makes it simple to keep your family finances safer and take advantage of smart discounts on financial services and everyday purchases. Even better, all of these security and savings benefits are included in your account for a low monthly maintenance fee (which can be reduced or even eliminated with a few easy steps).
Modern Fit checking gives you the opportunity to keep your family finances safer through credit monitoring and identity theft protection and restoration. You’ll also benefit from savings on healthcare, entertainment and travel expenses.
Click here for more information on our checking accounts.
My Pocket Bank
You lead a life on the go, full of technology and opportunities. You prefer to do things on your own time. We get that – which is why First Bank is now at your fingertips. As convenient as it is effortless, First Bank’s mobile app is the future of personal finance. Never before has banking been suited to your life and style as it is today. We will be here when you need us, but in the meantime, bank at your convenience from your very own pocket.
Mobile Xpress Deposit
Deposit paper checks from anywhere at any time with Mobile Xpress Deposit. It’s fast, easy, and free!
To deposit checks through My Pocket Bank:
- Open your My Pocket Bank app.
- Tap the + at the bottom of your screen.
- Choose “Deposit”.
- Follow the on-screen instructions.
Your paper check becomes cash in your account in no time.
My People Pay
We’re taking the hassle out of sending and receiving money. First Bank’s people-to-people payment service, My People Pay, is the fast, safe way to send and receive money online.
- Pay your babysitter
- Send your niece or nephew a cash birthday gift
- Pay back the friend you owe for lunch or those concert tickets
- Receive money from friends, family or co-workers
You can send money to almost anyone with an e-mail address or a mobile number. The person will receive a notification with instructions on how to claim the money. Payments can be delivered to a deposit or a PayPal account.
Register online first, through your online banking page, then you can send and receive money any time through your My Pocket Bank app.
Touch/Face ID and Passcode
Touch/Face ID and Passcode allow quick access to My Pocket Bank without entering your password each time. The application will recognize registered fingerprints, or facial scans for some devices, or allow the use of a 4-digit passcode that you select. Simply open the settings on My Pocket Bank and turn on quick access. After this one time set-up, you are good to go!
SecurLOCK™ Equip’s mobile app gives First Bank customers control of how, where, and when their debit card is used via their mobile device. It provides a simple and secure way to manage and monitor your transaction activity. Below are just a few of the features that can give First Bank customers peace of mind and assist in managing spending habits:
- Card Controls by Channel. Cardholders can set merchant categories (grocery, retail, gas, etc.), transaction types (ATM, online, recurring charges, etc.) and spending limits. Personalize your preferences according to your unique spending behavior.
- Card Control By Location. Limit your card activity by location or region, and even block international usage.
- Instant Transaction Alerts. Your app can notify you immediately with real-time transaction alerts. Knowing exactly when and where your card is being used gives First Bank customers the ultimate peace of mind.
- Switch Card On/Off. Lock or unlock your card with a single touch. No more worrying about what is happening to your card if you misplace it or ordering a new card just to find it in the laundry! Simply turn your debit card off until it is located.
Register your First Bank debit card to make secure purchases in stores, apps, and on the internet through the wallet on your supported mobile device, and make purchases without ever using your card. With the mobile wallet, your card goes through a tokenization process which creates a virtual card, so most merchants won’t receive your actual card number when you pay.
Not sure where you can use your mobile wallet? Simply look for these icons at checkout. Tap. Pay. Done.
Allpoint ATM Network
As a customer of First Bank, you have access to over 55,000 surcharge-free ATMs at your favorite retail locations. Get cash at the convenient location nearest you as often as you like; it’s all surcharge-free. Just look for the green Allpoint sign.
Allpoint ATMs can be found at retail locations including Target, Walgreens, CVS, Kroger and Speedway, to name a few. And that isn’t limited to the U.S. Allpoint is also represented in the following countries:
- Puerto Rico
- United Kingdom
To find the Allpoint ATM nearest you, choose one of these options:
- Visit www.Allpointnetwork.com
- Download the free mobile app for your IOS (App Store), Android (Google Play) or Windows (Windows Phone Store) device.
- Call the Voice Assistance ATM Locator at (800)-809-0308, Option 2
20 North 9th Street
Richmond, IN 47375
For Information about any of our personal banking products, or to open a new account, please contact your nearest First Bank branch.
First Line Telephone Banking
To report a lost or stolen Visa Check Card:
8am – 5pm, Monday – Friday
First Bank Customer Support Department
After business hours
Note: Please do not include any personal or account information when submitting an e-mail. E-mail messages are not encrypted. If you need to give personal or account information, please telephone us or stop by one of our convenient locations.